The boss of The Body Shop has condemned Southern Railway for strikes which are costing his company a fortune and 'messing up the business'.
Speaking to ITV News, Jeremy Schwartz said the current wave of industrial action was making it difficult to recruit and retain staff. And those they manage to keep hold of often turn up for work late.
Members of the RMT union are staging a 48-hour walkout, which ends at midnight on Saturday, in the bitter dispute over the role of conductors.
More action is planned in the coming weeks, and the union has escalated the row by calling strikes over Christmas and the New Year.