1. ITV Report

Council sends out bills with 'crying face' emojis

No one likes getting a bill but judging by some statements sent out by Lambeth Council they've been reducing some people to tears.

Residents were surprised to find 'crying face' emojis on their online council tax statements.

The image of a character with tears rolling down its face appeared near the total amount owed.

Resident, Jane Merrick joked:

The council says the emojis appeared by mistake a were the result of a technical error.

The emojis appeared on council tax notices when accessed on iPhones due to the way certain software interprets the coding. This was obviously an error and it has now been rectified.

– Lambeth Council