"I arrived at Victoria station and navigated the narrow pathways and a row of bollards to catch the number 38. When the bus's ramp extended it didn't land quite level with the pavement, but with the help of a foot I was able to board the bus easily.
I didn't feel that there was any more space than other buses in the wheelchair bay, but the space was adequate.
The journey was pretty smooth but we weren't travelling at peak time and the new bus wasn't busy.
When I wanted to get off, the disabled bell worked fine and I left using the ramp.
For me today’s journey aboard the new bus was a good one, but for a disabled passenger the pitfalls will be the same as on any other London bus.
This was a good journey. Who knows what will happen next time?"
In a statement on the New Bus for London, Transport for All - who were involved in the consultation on the design of the bus - said:
“The New Bus for London is a missed opportunity for a bus that works for all Londoners, including wheelchair and pushchair users.
TfL could have been so much more ambitious, and created a new bus as a beacon of accessibility and inclusion. Instead, TfL have put swish design over the needs of disabled Londoners.
At a time when TfL are scaling back the stepfree station programme because of ‘budgetary constraints’, it is obscene that £11.37m is being spent on a bus which does not serve the needs of disabled Londoners."