- 3 updates
Sarah Mulenga's neighbour called an ambulance to her home in Barking when she collapsed two years ago.
Two student paramedics arrived, but a coroner concluded there was a 'gross failure to provide basic medical attention', and she died from natural causes contributed to by neglect.
The 21-year-old who suffered from sickle cell disease died later that day.
The London Ambulance Service has apologised for the poor level of service provided.
Spokesman Richard Webber said:
"This was in no way related to cuts, it was related to poor care delivered by two staff who no longer work for the London Ambulance Service.
"I'd like to reassure the people of London that we do provide a good, safe and effective service to thousands of people who do call us every day."
The London Ambulance Service has apologised for the mistake by two ambulance paramedics that led to the death of Sarah Louise Mulenga. Both of the crew no longer work for the service. Assistant Chief Ambulance Officer Richard Webber said the ambulance crew was qualified to do the job.
The family of a Barking student who died in Newham University Hospital have said they will take legal action against the London Ambulance Service.
Sarah Louise Mulenga died two years ago after an ambulance crew who were on a student paramedic programme failed to check her properly even though they knew she suffered from the condition sickle cell anaemia.
They decided not to take her to hospital immediately - a decision which a coroner has described as "a gross failure".
Her family claim that a lack of fully qualified staff meant that the student paramedics were sent to help Sarah.