Fire crews had to cut through harnesses to release the visitors riding the Rameses Revenge at Chessington World of Adventure. The theme park confirmed there were no injuries and apologised to those caught up in the rescue operation:
"At 4.06pm the Rameses Revenge at Chessington World of Adventures Resort in Surrey experienced a technical problem. This resulted in the automatic fail-safe system bringing the ride to a controlled stop. Experienced resort staff were on site immediately to assist with guest care.
– Chessington World of Adventures
"No guests were injured in the incident. A small number of people were on the ride at the time and the resort's engineers worked with the emergency services implementing well-rehearsed procedures to ensure their comfort and safe removal from the ride.
"We are very sorry for any discomfort our guests experienced during the delay."
Thirty nine people, some of them children, have been rescued after being stranded on a theme park ride. Emergency services were called to Chessington World of Adventures in Surrey shortly after 5pm yesterday.
Witnesses said those on the Rameses Revenge ride had spent an hour suspended 20ft in the air after a fault.