Warnings for 'unsafe' hospital

Barts Health NHS Trust has been issued with three formal warnings after inspectors found "unsafe" conditions at Whipps Cross University.

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Whipps Cross Hospital "a cattle market"

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CQC: Care to mothers at Whipps Cross 'not safe'

A report into the care provided by Whipps Cross University Hospital is very critical of care provided to women on maternity and post natal units.

It said that staff did not follow some basic hygiene regimes such as washing their hands, and that babies ended up in intensive care because midwives didn't carry out basic checks.

We saw a woman in a blood-stained gown and bed. About 10 minutes later we saw the same woman crying in the corridor. The midwife on duty asked the woman 'Why are you crying?' The woman replied 'I am in pain'.

'Pain!' the midwife repeated in a sarcastic manner. The midwife got some medication and handed her a white pot which contained tablets without telling the woman what the tablets were.

We observed the same midwife bringing the wrong formula milk to the mother. When asked by the woman, the midwife did not accept she had brought the wrong milk and refused to offer the correct alternative.

– CQC inspectors who visited Whipps Cross University Hospital
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'Serious concerns' over Whipps Cross Hospital care

We have very serious concerns about the care and treatment patients have been receiving at Whipps Cross University Hospital.

The reports we have published today show a systematic catalogue of failings across the departments we looked at during our inspections in May and June.

We found that, in places, the hospital was unsafe and dirty, and that staff didn't always show patients the compassion that people deserve.

– Matthew Trainer, regional director of the Care Quality Commission in London
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Hospital trust: 'We are extremely sorry for the failings'

Barts Health is committed to ensuring the safety and welfare of every one of our patients and we are extremely sorry for the failings in some of our services at Whipps Cross Hospital.

We have taken immediate action to rectify the failures to ensure we meet standards across the hospital at all times.

– Barts Health NHS Trust chief executive Peter Morris

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Whipps Cross failing to meet 10 of 16 national standards

Whipps Cross University Hospital in east London has been issued with three formal warning after inspectors from the Care Quality Commission found:

  • The hospital was failing to meet 10 of the 16 national standards for quality and safety.
  • On maternity wards, "serious shortfalls" were noted, such as blood-stained equipment, filthy curtains, staff not cleaning their hands and midwives failing to carry out proper checks on newborns.
  • During just one visit, "serious shortfalls" in eight out of the 16 essential standards hospitals are required to meet by law were identified.
  • There were also problems in A&E. The national NHS target is for 95% of patients to be seen within four hours but the hospital has not met this target since last November.
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