Technical problems began this morning at 9am. By around 11:30 Heathrow said staff had restored partial check-in for hold baggage. By 11:45 all check-in services were returning to normal.
Check-in at Heathrow Terminal 5 is getting back to normal after the baggage belt broke down for a short time this morning.
All check-in services for hold baggage have been restored. We’ll continue to update you here. Thanks for your patience.
Heathrow Terminal 5's baggage system broke down this morning, affecting passengers at check-in.
There’s currently an IT issue affecting the baggage system in T5. Our teams are working hard to get this fixed. Further updates to come.
Our teams have now restored partial check-in for hold baggage & we have additional staff helping in the terminals. Updates to follow.