London Fire Brigade has today announced that councils and businesses will face tough new penalties if they persistently call 999 to deal with non-emergency lift call outs.
The Brigade will now recover £290 plus VATfrom the owners of buildings and lifts for attending non-emergency lift callouts.
The charge is applied from the third occasion firefighters are called to the same building in a twelve month period. Londoners were consulted on the new rules and they were agreed as part of the Fifth London Safety Plan.
Last year fire crews in London still attended a total of 6,430 lift rescues - around 17 each day.
The Brigade still wants to be called when there is a genuine emergency but less than 1%, just 57 of the nearly 6,500 lift rescues last year, were medical cases.