Heathrow terminal opening 'won't repeat past mistakes'

Heathrow bosses due to open a new £2.5 billion terminal in a few weeks say they are determined not to repeat the mistakes seen at Terminal 5 (T5) six years ago.

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Teething problems 'inevitable' at new terminal opening

Almost every new terminal around the world has experienced difficulties during the first few days after opening, Terminal 5 included.

However, we've worked hard to learn lessons from our own experience and from others around the world. All of them have been incorporated in our planning for the opening of T2.

Nevertheless, it will still be a huge challenge and some teething problems are inevitable.

– Heathrow statement

Heathrow terminal opening 'won't repeat past mistakes'

Heathrow bosses due to open a new £2.5 billion terminal in a few weeks are determined not to repeat the mistakes which led to the catastrophic launch of the west London airport's Terminal 5 six years ago.

BA plane lands at Heathrow Airport Credit: Press Association

Today, airport bosses are meeting to talk about preparations ahead of the opening of the airport's new Terminal 2.

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