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Speaking to the Evening Standard a neighbour said:
A London bus has smashed into a house in east London. The vehicle - which was empty at the time rolled backwards into the property in Harold Hill. Transport for London say an investigation which involved the 174 service is underway.
Latest ITV News reports
A last minute shift change meant 24-year-old Natasha Ottley was out when the 174 double decker crashed into the wall of her home.