Organisers apologise after Secret Cinema event cancelled

Film fans have been left disappointed after a Secret Cinema event set to bring hit movie Back To The Future to life has been cancelled at the last minute.

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Disappointed Secret Cinema ticket holders offered free theatre seats

Credit: PA

Ticket holders for tonight's cancelled Back To The Future event have been offered free seats at tonight's performance of Dirty Rotten Scoundrels at the Savoy Theatre in the West End. Rufus Hound, one of the stars of the show, made the announcement on his blog.

You don't have to do anything other than turn up with your Secret Cinema ticket. If you've got a big gang of pals all in London, all excited about going out and now you have nowt to do, well, now you do.

– RUFUS HOUND

Secret Cinema cancel all events before 31st July

Secret Cinema Presents Back to the Future is our most ambitious production to date out of the 45 large scale productions. Unfortunately, we have experienced some difficulties and have had to cancel tonight along with the remainder of this first weekend and plan to re-open next Thursday 31 July. "We are hugely sorry for what we are sure will be extremely disappointing news. The show is going to be spectacular and we are working around the clock to ensure that all issues are ironed out as soon as possible in order to give ticket holders an incredible night.

– SECRET CINEMA

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Secret Cinema offers refund after cancellation

Organisers at Secret Cinema said they would offer face value refunds after a screening of cult US film Back To The Future was cancelled for a second night in a row.

We would like to offer you tickets to another date. Should you not be able to attend you will receive a face value refund for tonight's ticket.

To reschedule your tickets or to get a refund, please contact See Tickets directly with your order number to the following email address secretcinema@seetickets.com

- Indicate the date you would like to swap your tickets to. - You will receive an email confirmation as soon as possible to confirm the transfer with your new tickets. We will be in touch with news as soon as this is possible and if you have any queries or concerns, please let us know on info@secretcinema.org.

– Secret Cinema

Secret Cinema announce event cancelled tonight

Secret Cinema has said tonight's showing of Back to the Future has also been cancelled. It comes after it called off its first themed event yesterday, much to the anger of fans.

Unfortunately we have no choice but to cancel tonight's performance.

Secret Cinema has been running safe arts events for 10 years and on this occasion we have come across a number of issues that we have not experienced previously.

As you can imagine we are hugely disappointed and share the immense frustration you are all feeling.

– Secret Cinema

Apology after Secret Cinema event cancelled

Organisers of an immersive cinema event in east London which was cancelled, leaving ticketholders angry and complaining they had been left out of pocket, have said they are "deeply sorry" and working to get it back on track.

The first night of the Secret Cinema performance was called off as fans were already assembling at an agreed meeting point in east London. They had been told to leave mobile devices at home so many were unaware until they actually arrived at the event, which was due to bring to life the hit film Back To The Future.

The company said it had been "working diligently through the night" to ensure the event would open today and is due to let fans know later if it will go ahead.

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