New figures released by Transport for London have shown that one person is hospitalised every day in a bus crash in the capital.
The report showed that 86 people had been taken to hospital in accidents over the past three months, which equates to an average of one each day. Boris Johnson will face questions on the figures at Mayor's Question Time later this afternoon.
Dr Gary Pritchard, from Newcastle University's Digital Interaction Group, said:
Many of these guys have been driving a bus for upward of 30 years and take real pride in their job and the skills it requires.
So while most of them genuinely want to provide the best service and recognise the benefits of the system, particularly for passengers, some of them also feel threatened by the constant scrutiny and saddened by the lack of social interaction it brings.
The technology has fundamentally changed the job for bus drivers... ultimately, it means they can't always put customer care and comfort first
GPS technology fitted to all of London's buses to keep them arriving at regular intervals is ruining the relationship between bus drivers and passengers, according to a new study.
iBus technology was fitted to every one of the capital's buses in 2008 as part of a £117 million TfL upgrade. It allows passengers to see when the next bus will arrive at a bus stop and lets control rooms tell drivers to speed up or slow down to maintain gaps between buses.
But a study by Newcastle University found pressure to keep to time can lead to drivers rushing, not chatting to passengers and not waiting for them to sit before setting off - or deliberately dawdling to take up time.
Drivers who were interviewed by the researchers admitted "forgoing their usual considerate nature" if the bus behind was getting too close.
"It takes a lot of the one-on-one away from you" said one.
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