London Essex

All train operators running services in the UK must have a reliable and punctual train service as part of their Passenger's Charter. Below are some companies requirements to apply for compensation vouchers.

Greater Anglia

If your train is between 30 minutes and 59 minutes delayed, you are entitled to 50% of the ticket price back. If it is more than an hour delayed, the full price will be awarded.

South West Trains

If you are delayed for one hour or more you will be given the full amount of the cost of that part of the journey in vouchers.

East Coast

If your train is between 30 minutes and 59 minutes delayed, you are entitled to 50% of the ticket price back. If it is between 60 minutes and 119 minutes delayed, the cost of a single ticket or relevant portion of a return ticket will be awarded. If it is over 2 hours delayed they will award the full price of the return ticket, not just one way.

Virgin

If your train is between 30 minutes and 59 minutes delayed, you are entitled to 50% of the ticket price back. If it is between 60 minutes and 119 minutes delayed, the cost of a single ticket or relevant portion of a return ticket will be awarded. If it is over 2 hours delayed they will award the full price of the return ticket, not just one way.

For full terms and conditions check the operators' websites.

In a statement Blue Islands have said the flight was diverted as a precaution.

Tom Burridge was delayed more than 60 times last year on his 50 minute commute from Colchester to London.

Every time he was delayed he submitted a claim to Greater Anglia, using their Delay Repay Scheme, who gave him vouchers to put towards future journeys.

Throughout 2014 he collected £1,090 in vouchers which he has put towards his the £5800 cost of his season ticket.

Greater Anglia trains have said they are working to improve service performance. A Network Rail spokesperson has supported Mr Burridge.

A plane flying from Jersey to London City Airport has had to be diverted to London Southend Airport due to an engine fire'.

The 'Blue Island' plane requested permission to land at Southend due to 'technical difficulties' at around 8.30am.

It landed safely at 9.00am and was met by emergency services.

They were stood down shortly after landing and all 28 passengers onboard left the plane safely.

The plane's engine caught on fire just before 8:30am.

Automatic systems on the plane extinguished the fire before it landed, Essex Fire and Rescue Service said.

Divisional Officer Neil Fenwick, who attended the incident, said:

Southend Airport have said the aircraft involved was operated by Blue Island Airways and had been travelling from Jersey. It landed safely just before 9am. Passengers are being taken by coach to London City Airport.

The headteacher of a Southend school has said he and his staff had 'no indication' that one of their colleagues was a paedophile. Deputy Head Martin Goldberg killed himself in September after being questioned by police over a video he had bought online. But it then emerged that the 46 year-old had used a hidden camera planted in the changing rooms at Thorpe Hall School to film children.

In a school newsletter, headteacher Andrew Hampton said he had never received any complaints about Goldberg's conduct:

The school now plans to work with the Enough Abuse charity to train staff to spot signs of child abuse. The National Crime Agency has apologised for a year-long delay in passing information to Essex Police that Goldberg was a possible paedophile.

The power failure affected a satellite building and the track transit which takes passengers to the satellite for boarding.

Stansted said neither the main terminal nor the runway were affected and passengers were being taken by bus to their flights.

The power, which failed at around 3pm, was restored around two hours later. Stansted is still warning passengers to expect delays.