Hundreds of London's dirtiest trains are being deep cleaned using equipment usually found in hospitals. First Capital Connect is spending thousands of pounds to clean more than 200, after growing complaints about the state of the service from passengers.
Railcompany First Capital Connect will launch a campaign today aimed at urgingpassengers to be more considerate with others and to take more care when takingthe train.
Campaign posters will appear on trains and stations announcing'The Modern Day Guide to Train Etiquette' to passengers.
Anti-social behaviour is included on the posters, including dropping litter and eating strong-smelling food, as well as dangerous habits like running to catch trains.
Commuters on the Brighton to Bedford line face a long journey home. There are now delays of up to two hours from Kings Cross St Pancras to Bedford, after the incident this morning.
For up to date train times and information visit the First Capital Connect website.
British Transport Police officers were called to the line close to Flitwick station, following a report of a man being hit by a Nottingham to London East Midlands train just after 10am this morning.
A spokesman for British Transport Police said,
“Medics from East of England Ambulance Service also attended but the man was pronounced dead at the scene. Enquiries are ongoing to establish the identity of the man and inform his family."
Two out of the four lines are now open after a person was hit by a train earlier today at Flitwick. The following changes will apply until further notice:
- Journeys between Bedford and London St Pancras International subject to delays of up to 90 minutes.
- A limited replacement bus service is running between Bedford and Luton
- Trains towards London are now able to call at Flitwick, trains from London are still not able to call
For up to date information visit the First Capital Connect website.
TL: Train services are now stopping at Flitwick going towards London only. Buses replacing rail services going North to Bedford #fccdelay
First Capital Connect and Southern services are currently unable to stop at London Bridge, leading to delays of up to 60 minutes and cancellations due to over running engineering works.
Tickets are being accepted on local bus routes and London Underground services.
First Capital Connect say it is hoped that trains will be able to resume stopping at around 06:00.
Southern services are also affected by the disruption.
A potential disaster on a railway line was averted today when two drills came through a tunnel wall on a busy commuter route.
Sasha Williams reports from King's Cross station.
More than half of train companies have a customer satisfaction score of 50% or lower while just 22% of train travellers feel their service is improving despite above-inflation fare rises last month.
Here are the customer satisfaction scores for companies operating in our area, according to the Which? report
- Virgin Trains 67%
- c2c 64%
- East Coast 58%
- Southern 48%
- South West Trains 47%
- London Midland 45%
- First Great Western 43%
- South Eastern 43%
- Greater Anglia 42%
- First Capital Connect 40%