240 frontline staff are to be employed by The London Ambulance Service thanks to additional funding.
The service will receive an extra £7.1 million this year to help improve levels of care to patients.
This investment will help us ensure more staff are available to respond to 999 calls at a time when demand on our Service continues to rise.
Whilst we have been providing a good service to patients with life-threatening illnesses and injuries, increased demand has meant not everyone is getting the level of care they should from us, and many are waiting too long for our help. We know this needs to change, and that is backed up by what our patients and staff are telling us.
– Chief Executive Ann Radmore, London Ambulance service
“We carried out planned testing of our call answering system overnight but due to a technical issue we have been unable to switch back the system as normal, and are currently recording and allocating calls manually.
“Our staff are trained to operate the 999 system manually and we are continuing to prioritise our response to patients with a life threatening condition using the same assessment process as usual.
“Engineers are looking into this and will resolve the issue as soon as possible.”