A House of Commons Transport Committee report on level crossing safety has been especially critical of Network Rail's handling of Elsenham level crossing tragedy in Essex in December 2005 in which Olivia Bazlinton, 14, and Charlotte Thompson, 13, were killed.
Chief executive Mark Carne followed severe criticism in a report by MPs of Network Rail's treatment of families affected by level crossing tragedies by issuing a "full and unreserved" apology.
"Today, I wish to extend a full and unreserved apology on behalf of Network Rail to all those whose life has been touched by a failing, however large or small, made by this company in managing public safety at level crossings and in failing to deal sensitively with the families affected.
"Nothing we can say or do will lessen the pain felt by the families of those killed or injured at a level crossing. Today NR is a very different company to the one which existed at the time of these tragic accidents." Mr Carne said.
67.0% of trains for the 12-month period ending December 7 2013 were on time according to 'real' delay figures - also known as 'right time' from Network Rail.
Under this stricter criteria trains must arrive no more than 59 seconds late.
However CrossCountry's figures were 44.5%, while for Virgin Trains, which operates the West Coast Main Line, it was 48.3%. The other main London to Scotland company - East Coast - managed a right-time figure of 53.2%.
Other train firms with comparatively low right-time figures were Southern (56.4%), First ScotRail (57.3%), First TransPennine Express (60.2%) and London Midland (60.6%).
While the best-performing company under the right-time measure was Chiltern with a figure of 87.0%.
Network Rail has released footage of people falling over on escalators in the hope that it will reduce accidents.
Over a hundred people had accidents last year on escalators in London's busiest stations. Network Rail says the campaign is "a timely reminder that a seasonal mix of alcohol, presents, luggage and in some cases high heels can leave rail users more prone to injuries over the festive period."
Network Rail says a derailment early this morning at Camden Road has caused extensive damage to overhead wires. It means services will not be run between Stratford and Gospel Oak until further notice. Early indications show that the line is expected to remain closed for a number of days.
In a statement, Network Rail said: "Over the coming days Network Rail engineers will be working tirelessly to reopen the railway as quickly as possible. This work will involve large pieces of plant and equipment, including a very large road crane.
"We will be keeping the local community and passengers up to date with the situation as our work progresses."