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ITV News given first look at capital's new InterCity trains

The new trains are part of a £6 billion upgrade

ITV News has been given an exclusive look at the final design of the new generation InterCity trains soon to take to the tracks in the capital.

The newly deigned trains will run between London and Glasgow
The trains are modeled on Japanese style bullet trains

The bullet-style trains will run on the East Coast and Great Western lines between London and Glasgow. The upgrade is costing nearly six billion pounds and it's hoped it will reduce overcrowding on the network.

Rail companies ranked by level of passenger satisfaction

These were the overall satisfaction scores by company, and how London's rail services compare with the rest of the country:

  • Merseyrail: 70%
  • Chiltern: 69%
  • c2c: 67%
  • Virgin Trains: 64%
  • East Coast: 59%
  • London Overground: 58%
  • ScotRail: 56%
  • CrossCountry: 52%
  • East Midlands Trains: 50%
  • First TransPennine Express: 48%
  • Arriva Trains Wales: 48%
  • London Midland: 47%
  • Southern: 46%
  • Northern: 46%
  • First Great Western: 45%
  • South West Trains: 45%
  • First Capital Connect: 41%
  • Greater Anglia: 40%
  • Southeastern: 40%

Source: Which?


Rail satisfaction levels fall for most train companies

Passenger satisfaction levels have dipped below 50% for the majority of train companies, according to a Which? For two companies - Greater Anglia and Southeastern - the satisfaction score was only 40%.

Liverpool Street station Credit: Press Association

The overall scores were based on satisfaction with a company and the likelihood of customers recommending the company. On average, those surveyed had travelled by train 32 times in the previous 12 months.