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A mechanic working close to Southend Central station accused some companies of being too worried about being sued, which meant they were reluctant to intervene.
Mark Baird I can see both sides to this story I work for a train company but the tracks are owned by network rail and not c2c the train company. I do praise the platform staff but the problem is the staff member is NOT covered if he had hurt himself while on the track.
Ray Moffatt As mark has stated there are rules in place too deal with situations like this ....... If the staff member had injured himself then it could have been 2 people under a train and not 1
Rail operator c2c issued a short statement today. The company said it had nothing more to add while an investigation was still ongoing.
– c2c statement
We have strict rules regarding the safety procedure for the quickest way of stopping trains in an emergency.
An employee has been suspended while our investigation into this incident continues.
You've been telling us on Twitter that the rail worker in Southend should have been rewarded for intervening and not suspended.
Kate Horwood I couldn't watch as wheelchair person lay helpless on a TRAIN TRACK either if anything happened to the woman I wouldn't be able to live with myself.
Lisa Sanchez It's a quick reaction, well done to the person who helped her, shame on the company who suspended him !
Kay Butler The world of health and safety has gone mad!! Suspended for saving someones life......tut tut
Kelly Henderson-brooks Omg what is this world coming to ???? He should be praised for being a hero..
Rail operator c2c has faced a barrage of criticism on Twitter this morning, but is refusing to comment any further.
@matthewtinnelly it was a serious incident which we have to investigate properly. Can't really comment further whilst that's ongoing
@ward_andy it was a serious incident which we have to investigate properly. Can't really comment further whilst that's ongoing
@earlyoakr it was a serious incident which we have to investigate properly. Can't really comment further whilst that's ongoing
@c2c_rail I'm disgusted!!! You suspend a worker who saved a woman's life? Use your common sense!
I hope @c2c_rail enjoy their PR nightmare dealing with the public's disgust at them suspending employee who saved a woman's life at station
– Detective Constable David Bishop, British Transport Police
The woman, a 71-year-old from Benfleet, was at the station with a friend, around 6.20pm [on Wednesday, 28 August], waiting for a train. Suddenly her wheelchair began to roll off the platform and onto the tracks.
The woman was removed from the tracks and taken to Southend General Hospital, where she currently remains with a fractured hip.
Officers are keen to speak to anyone who may have saw the women fall on the tracks or the moments leading up to the incident.
A railway worker has been suspended after helping to rescue a disabled woman who fell on to a train track. The member of station staff at Southend in Essex along with three other people hauled the wheelchair-bound woman, in her 70s, to safety last week.
– Rail operator, c2c
We have strict rules regarding the safety procedure for the quickest way of stopping trains in an emergency. An employee has been suspended while our investigation into this incident continues.
It is understood that the nearest train was a quarter of a mile away and already slowing for the station.
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