Thames Water plans to raise bills by more than 10% above the cost of inflation over a five-year period.
Water is emerging as the new battle front in the struggle over the cost of living
Planned price hikes by Thames Water could be reversed after Ofwat attacked the company's performance and its demand for extra money.
A street in Croydon has been closed by police after a burst water main flooded the area, causing 30 homes to be evacuated. Thames Water said residents reported water gushing down Long Lane at 6am this morning. Firefighters are using tankers to pump out the water.
London Fire Brigade has been called in to pump water from a block of flats after a Thames Water main burst. Phillip Morton says there's still no running water in the building:
Hundreds of people in south London have been without water since yesterday evening after mains water pipes burst. It has meant residents of two blocks of flats are also without power, after the electricity supply had to be cut off for safety reasons.
The London Fire Brigade has been pumping water from the basement of the building since this morning. Wandsworth Council have apologised for any inconvenience and said they were working with Thames Water to fix the issue.
Thames Water has apologised to customers in the E14 postcode area who are without water this morning.
The company said engineers were working to resolve the issues as soon as possible.
E14: Sorry to customers who are without water this morning. Our engineers are on site working to fix the issue as soon as possible.
I love living by the Thames,but usually u see a wall with a good metre drop to the water next to the boats. http://t.co/5YbHim6TK4
PLA Thames Barrier Navigation Control advises that the @envagencyse Thames Barrier will close at 1800 until 2200 approx. this evening.
Thames Water, the UK's biggest water company, does not expect to pay any more corporation tax for up to a decade, it said, as an above-inflation rise in bills saw its profits rise by nearly a fifth.
The firm says its infrastructure investments of £1 billion a year over the next seven to 10 years mean it will be able to defer £20 million a year in tax liabilities.
The firm, which is at loggerheads with regulator Ofwat over customer charges, has already built up a deferred tax bill of £855.6 million and its latest plans will see this rise to more than £1 billion.
There's evidence that Thames Water's attempts to add 490 million pounds to its customers' water bills has badly backfired. The industry regulator, Ofwat, has refused permission for the rise - and we've learned that the firm could now face a "clawback" of money it has already taken.
Our Consumer Editor Chris Choi explains.