Thames Water plans to raise bills by more than 10% above the cost of inflation over a five-year period.
Water is emerging as the new battle front in the struggle over the cost of living
Planned price hikes by Thames Water could be reversed after Ofwat attacked the company's performance and its demand for extra money.
Thames Water say its not possible to generalise about whether a family would be better or worse off on a meter.
The company says that customers won't be moved on to a metered account until two years after the new system has been activated. During that time they will still be able to monitor their usage on a daily basis and get price comparison bills before switch-over.
Work out how your bills may change here.
Thames Water customers can find out more information about metering here.
Around 30% of Thames Water customers are on meters and the company wants that to be 100% by 2030, starting in Bexley.
Thames Water says it hopes the scheme will encourage its customers to be more water-efficient. It says the new technology allows customers to monitor what they use and research shows metered customers tend to use water more sparingly.
It says London has less rainfall than Istanbul, only half as much as Sydney, yet one of the highest individual levels of water consumption in the UK.
Thames Water were fined for the following offences:
- Euston Road - for breach of permit conditions: £1,600
- Millbank - for working without a permit and three failures to notify offences: £5,600
- Camberwell New Road - for breach of permit conditions and a failure to notify offence: £3,200
- Upper Clapton Road - for breach of permit conditions and a failure to notify offence: £3,200
Westminster Magistrate’s Court fined Thames Water £13,600 following a guilty plea to nine offences in four locations earlier this year.
The prosecution is the latest in a series of successful prosecutions by Transport for London in its bid to reduce unnecessary roadworks and improve traffic flow.
With the average Londoner using 167 litres of water each day managing London's water is a major challenge. The London Assembly's Environment Committee will discuss how this is achieved with Richard Aylard, External Affairs and Sustainability Director of Thames Water.
Also on the agenda will be longer-term water management plans, such as what steps are being taken to improve water efficiency in the capital's homes and businesses, and to manage rainwater drainage, including the Thames Tideway Tunnel.
Assembly Members will also question the company about its future plans, given that its proposal to increase bills for 2014/15 by about £29 on average has now been rejected by Ofwat.
- Regulator, OFWAT says in order to justify a price rise, Thames Water has to provide evidence that higher costs warrant bill increases of £9 or more
- OFWAT says the company's current application falls below this level this threshold, with evidence of a £7 increase in bills
- But, it could still mean a bill increase of at least £9 next year if Thames Water submits sufficient fresh evidence to tip it over the threshold
– OFWAT STATEMENT
We have looked at the details and do not believe the current evidence justifies an increase in bills.
– THAMES WATER STATEMENT
We will review OFWAT's draft proposals, and submit our response in due course.
In its draft ruling today OFWAT said:
- It was unconvinced by the company's calculations on bad debts
- OFWAT slashed Thames Water's assessment of £75 million of extra costs to just £13 million
- The regulator will make its final ruling early next month
Thames Water says its biggest cost is the £273 million spent acquiring land for the Thames Tideway Tunnel. The company part of the proposed price rise is accounted for by increases in bad debt - when customers fail to pay their bills - due to the economic downturn.
Thames Water's attempt to add an extra £29 on customers' water bills next year has been rejected by the industry regulator, OFWAT.
Thames Water applied in August for a one-off price increase next year that would raise average bills by 8%. The company said the rise was necessary to pay for the costs of customers struggling to pay their bills, and the cost of a super sewer under London.