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End of cash payments on buses 'reflects changing way people pay'

The decision to stop accepting cash fares on London buses reflects the changing way that people pay for goods and services in our city, including journeys on the bus network.

Paying with Oyster or a contactless payment card is not only the cheapest option, but also speeds up boarding times at bus stops and reduces delays.

It costs £24 million a year to accept cash on London's buses and by removing this option we will generate significant savings which, like all of our income, will be reinvested in improvements to the transport network.

– Leon Daniels, Transport for London

London buses to stop accepting cash from the summer

London buses will go cashless from the middle of this year. Transport for London says money payments currently make up just 1% of journeys with contactless payments using bank cards becoming increasingly common.

Since launching in December 2012, over 8 million journeys have now been made using a contactless payment card on buses Credit: Press Association

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TfL announces Summer changes

Transport for London has today announced that it is to stop accepting cash fares on London buses from summer this year. Other measures include:

  • Introducing a new ‘one more journey’ feature on Oyster that will allow passengers with less than the single bus fare (currently £1.45) but who have a positive balance on their card to make one more bus journey before they have to add credit to their card
  • A review of the Oyster Ticket Stop network to see if additional locations can be identified, particularly in outer London

  • An information campaign to increase awareness of the benefits of contactless payment cards & Oyster Pay As You Go, which offer a bus fare for 95p less than the current cash fare

  • Refreshed guidance for all 24,500 London bus drivers to ensure a consistent approach is taken when dealing with vulnerable passengers

Buses to stop accepting cash

London bus drivers will no longer accept cash payment when new measures are introduced this summer.

Transport for London (TfL) has announced a raft of changes, including allowing passengers with insufficient Oyster card credit to travel for a whole journey before they need to top up.

London buses will soon only accept Oyster, contactless and tickets as payment Credit: Credit: PA

TfL said dwindling numbers of bus passengers using cash prompted the change, following a consultation in which it said 99% of customers already use Oyster, prepaid tickets, contactless payment cards or concessionary tickets.

Leon Daniels, managing director for TfL surface transport, said:

"The decision to stop accepting cash fares on London buses reflects the changing way that people pay for goods and services in our city, including journeys on the bus network. Paying with Oyster or a contactless payment card is not only the cheapest option, but also speeds up boarding times..."

"It costs #24 million a year to accept cash on London's buses and by removing this option we will generate significant savings which, like all of our income, will be reinvested in improvements to the transport network."

TfL will stop accepting cash fares on London buses in the Summer Credit: Credit: PA

Around three quarters of responses to the public consultation came from people who indicated that they do not themselves pay cash fares on the bus.

Tube fares rise

London Underground sign. Credit: PA

Tube, bus and tram fares have gone up today.

Transport for London has increased the price of its services by nearly 3 percent on average this year.

Zone One pay-as-you go tube fares have gone up by 10p and a 7 day bus or tram pass now costs an extra 60p.

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Urgent and thorough investigation into crash

At around 10:50 today a route 59 double deck bus, operated by Arriva, swerved to avoid another vehicle and struck a tree. The incident took place on Kennington Road near the Imperial War Museum SE1. Our first concern is, of course, for the driver, passengers and others involved in this incident and we can confirm the emergency services are in attendance. There will be a thorough investigation into this incident as a matter of urgency

– Mike Weston, TfL's Director for Buses
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