BAA statement on the recent queues

BAA, which owns Heathrow Airport, made the following statement:

"Immigration waiting times during peak periods at Heathrow recently have been unacceptable and we have called on the Home Office to address the problem as a matter of urgency.

"There isn't a trade-off between strong border security and a good passenger experience - the Home Office should be delivering both."

– BAA Spokeswoman

Long queues had formed at passport control on Thursday and Friday.

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Heathrow Queue Targets Failure

New figures show that the Border Force failed to meet its targets for getting non-EU passport holders through immigration at Heathrow last month.