Tom Bates posted this video of the queues at Heathrow Airport on Thursday on Twitter, using the handle @tgdbates.
He wrote: "Outrageous passport queues at Heathrow. Seriously get a grip. How many people in this queue, before the actual queue?!"
Pictures from Tom Bates (Twitter user @tgdbates).
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He fell 30 feet to the floor. But despite the drama, it appeared the show must go on.