Roads Minister Mike Penning talks to ITV news about congestion on the Dartford Crossing, the new tolls that are set to be introduced, and why the Thames will get a new crossing.
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One professor warns of a 'potentially disastrous capacity crunch'.
A number of families were on board the service from London Euston to Stoke. One family left the train early to escape the abuse.
She's called Amy, and was visiting a hospital.