Tenant Catherine Hall said that when she rented through a letting agent she had to pay £890 for an inventory which was "out-of-date, with missing items and a lot of damage to the property since 2007".
"I had to pay a person I'd never met, to their private bank account, with no authority that this was legal, safe or I'd ever see my money again."
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They took a week-and-a-half to put up and cost £30,000.
The shop has been criticised by passers-by and in online forums for selling Union flag socks, chair and telephones.
Motorists have criticised Kingston Council after a new traffic restriction made over £500,000 in just one week.