Tenant Catherine Hall said that when she rented through a letting agent she had to pay £890 for an inventory which was "out-of-date, with missing items and a lot of damage to the property since 2007".
"I had to pay a person I'd never met, to their private bank account, with no authority that this was legal, safe or I'd ever see my money again."
More top news
The family of a father-of-three from East Ham have made a fresh appeal to catch his killer 20 years after he was murdered.
The Metropolitan Police has paid £45,000 in damages in an out-of-court settlement following the 'unlawful arrest' of a black motorist.
John Cantlie, who worked for a number of Fleet Street newspapers, is thought to have been taken hostage in November 2012.