Is the Met letting down London's victims of crime? According to you it is.
The force has come bottom of a victim satisfaction survey across England and Wales, and rates more than 10 percent lower than big city forces in Birmingham and Manchester.
Ronke Phillips has more.
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PC Keith Palmer, 48, stabbed by Khalid Masood while on duty in the grounds of the Palace of Westminster last Wednesday.
Those gathered on the bridge fell silent at 2.40pm - the time the first call was made to police exactly seven days ago.
Simon Lucy, 61, filmed hundreds of hours worth of footage on the London Underground network.