ITV News London has intervened to stop an elderly couple in Wickford from being let down by a home repairs company.
The 13-year-old grandson of Jean and Patrck Groves contacted us with his concerns about their home, after a plumbing issue left them with a damp house and thousands of pounds worth of damage.
After refusing to cough up the full amount to fix it all, the company have changed their mind and sent the couple an apology.
Ria Chaterjee has the story.
More top news
Twins Laviai and Lina Nielson were so inspired by volunteering at London 2012, that their ambition ever since has been to compete at Rio.
Candidate Sadiq Khan called for Ken Livingstone to be thrown out of the party after the former mayor claimed Hitler supported Zionism.
Police are hunting for a passenger seen on the Victoria Line after a woman was sexually assaulted on the Tube.