A Greater Anglia spokesperson said:
"Greater Anglia has improved overall customer satisfaction more than any other operator in the latest passenger survey, improving by 10% compared with the Spring 2012 survey to 83%. Our value for money rating has also improved from 30% in Spring 2012 to 37%. We recognise there is more to do and our focus is to build on these improved levels of satisfaction in further improving the service we offer our passengers.”
More top news
The Hammers moved to the Olympic Stadium in May leaving their old site to be developed for housing.
The first officer shouted "look!" as the drone passed next to the right wing at around 11,000ft above south-east London.
They found a sheepish looking ewe with a traffic cone on her head in the middle of a field.