A Heathrow Express spokesperson, said:
“93% of our passengers are satisfied with the Heathrow Expressservice which is a 3% increase since Spring 2012. We have spent £15 million pounds on upgrading the Heathrow Express fleet since May 2012 and have improved passenger information on board, online and on mobile devices. We are continuing to invest in improving all aspects of customer service.”
More top news
18 year old Shafiq Smith was charged early this morning with the murder of Omid Saidy
Londoners told to expect gale force winds and disruption to transport as the storm hits the UK
Omid Saidy, 20, was knifed to death after asking a drug dealer and another man to leave the area, police say.