The Which? survey which revealed First Capital Connect customers were least satisfied also showed that 40% of train travellers are likely to reduce the number of journeys they make as a result of the recent price increases which have season tickets rise by an average of 4.2%.
But a third of commuters said they did not have an alternative way of getting to work and would just have to pay more.
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Omid Saidy, 20, was knifed to death after asking a drug dealer and another man to leave the area, police say.