The Which? survey which revealed First Capital Connect customers were least satisfied also showed that 40% of train travellers are likely to reduce the number of journeys they make as a result of the recent price increases which have season tickets rise by an average of 4.2%.
But a third of commuters said they did not have an alternative way of getting to work and would just have to pay more.
More top news
Members of the RMT union will walk out in a row over the role of conductors, causing fresh misery for hundreds of thousands of passengers.
The five year long jail sentence of a London mother held in an Iranian jail has been upheld.
Barnet police are investigating four separate anti-semitic offences in the last two days