During their rapid response review the external team will talk to staff, patients and families, as well as members of the public. Everyone will be encouraged to provide frank and honest opinions about the quality of care and treatment provided to patients.
The review aims to discover whether there are any sustained failings in the quality of care and treatment being provided. It will also examine the Trusts plans to improve the care it delivers to patients.
Key lines of inquiry: governance of hospital, patient experience& patient safety. Team will be out on wards any time of day/night @itvlondon