Tour operator First Choice have issued another statement concerning the death of five-year-old Chloe Johnson.
Chloe, from Forest Hill in South London, was on holiday with her family in Egypt.
She died in a water park at the Coral Sea Waterworld Hotel in the Red Sea resort of Sharm el-Sheikh.
"Our thoughts and condolences are with the family at this extremely difficult time. The British Consulate were immediately informed and they are now working with our dedicated resort team in Egypt, to offer every assistance possible to the family in resort.
In partnership with the hotelier, our resort team are working to understand how the incident occurred, and we will be carrying out a full and thorough investigation. At this time our priority is to provide support to the family."
More top news
A 42 year-old man from Thornton Heath has been jailed for ten years after carrying out a series of attacks on women in the City of London.
A new mansion on The Bishops Avenue in Hampstead has been bought for £33.7m.
London's mayor has launched a campaign to inform Londoners about tips to cope with air pollution.