Basildon Hospital in Essex has been seriously criticised for the way it treated a disabled patient.
The Health Service Ombudsman says the hospital missed "any opportunity" to save the life of Tina Papalabropoulos, who was 23 and had diabetes, epilepsy, dwarfism and learning difficulties.
She died at the hospital in 2009 after being admitted with pneumonia.
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The service was due to start in September but there is no agreement on pay and conditions such as how many night shifts staff will work.
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