The poor treatment of patients is at the heart of today's condemnation of the Basildon and Thurrock Trust.
Ruth Banks has been speaking to a woman who believes her husband died because his medication was stopped prematurely.
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Della Callagher died and 32 other diners became seriously ill after eating the poisonous yuletide meal.
The ex-Tory MP's rant was secretly recorded on the driver's phone and published in The Sun.
You dash to the platform, desperate to get home but find out you've got a few minutes to spare before the next Tube. What do you do?