Travelling on a very crowded train is an "unpleasant experience", Transport Minister Norman Baker said today, after new figures revealed more than 100,000 London-bound rail commuters have to stand during morning rush hour. Mr Baker said:
Climbing on to a very crowded train is an unpleasant experience and I sympathise with passengers using these services.
I urge train operators to do what they can on these particular trains. The Department is working closely with the industry to ensure this issue is tackled.