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Water firm plans £29 surcharge

Thames Water has written to Ofwat, the industry regulator, to ask permission to charge customers an addition one-off fee of about £29 per household.

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Thames Water must 'fully justify' rises, says regulator

Industry regulator Ofwat has said revisions to price limits of water bills would not apply to customers' bills before April 2014, after Thames Water proposed to add an one-off fee of £29 per households. Ofwat chief executive Regina Finn said:

We know that household incomes are becoming ever more stretched - nobody wants to see any unnecessary increase in bills.

We will challenge these proposals and question the company strongly on their reasons. Proposed increases will only be allowed if they are fully justified.

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