4,000 people living close to the Dartford Crossing will be given the welcome option of cheaper travel from March next year. People registered in the Local Resident Discount Scheme will be able to make unlimited trips over the crossing for £20 a year.
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"We do apologise", said Cote Brasserie.
Stomach-churning pictures released by Thames Water show a metal grill by silt and debris.
Westminster Council also found evidence of rats and contamination of food which risked making customers ill.