Baggage belt breaks down at Heathrow Terminal 5

Heathrow Terminal 5's baggage system broke down this morning, affecting passengers at check-in.


There’s currently an IT issue affecting the baggage system in T5. Our teams are working hard to get this fixed. Further updates to come.


Our teams have now restored partial check-in for hold baggage & we have additional staff helping in the terminals. Updates to follow.


Heathrow baggage breakdown

British Airways' passengers with check-in luggage were unable to fly from Heathrow's Terminal 5 this morning due to a computer problem.