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Lift call out penalties announced

London Fire Brigade have announced that councils and businesses will face tough new penalties if they persistently call 999 to deal with non-emergency lift call outs.

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Fire Brigade announces tough new penalties for lift call outs

London Fire Brigade has today announced that councils and businesses will face tough new penalties if they persistently call 999 to deal with non-emergency lift call outs.

The Brigade will now recover £290 plus VATfrom the owners of buildings and lifts for attending non-emergency lift callouts.

The charge is applied from the third occasion firefighters are called to the same building in a twelve month period. Londoners were consulted on the new rules and they were agreed as part of the Fifth London Safety Plan.

Last year fire crews in London still attended a total of 6,430 lift rescues - around 17 each day.

The Brigade still wants to be called when there is a genuine emergency but less than 1%, just 57 of the nearly 6,500 lift rescues last year, were medical cases.

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