"Scenic route" biggest gripe for London passengers

Despite being voted the world's favourite taxis, passengers in London said their biggest frustration with taking a cab in the city is drivers taking a longer route to get a higher fare.

Value for money was one of only two categories London didn't come top in, the other being availability. Bangkok's famous tuk-tuks won out on cheapness - though their drivers were voted the worst overall.

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London has world's best cabs

London has topped a global poll as the best city in the world to take a taxi. Cabbies in the capital were seen as the friendliest and best drivers with the cleanest vehicles.