Despite being voted the world's favourite taxis, passengers in London said their biggest frustration with taking a cab in the city is drivers taking a longer route to get a higher fare.
Value for money was one of only two categories London didn't come top in, the other being availability. Bangkok's famous tuk-tuks won out on cheapness - though their drivers were voted the worst overall.
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Westminster Council also found evidence of rats and contamination of food which risked making customers ill.
The biggest drop in popularity was swimming where almost 250,000 fewer people are taking part in the sport.
The plaster dinosaur skeleton is not considered relevant enough to what is happening to the natural world today.