A double-decker bus that crashed into a railway bridge in Norbiton had made a "wrong turn", the director of buses for Transport for London said. Mike Weston added:
At around 13:00 an out of service route 131 double deck bus, operated by London United, hit a rail bridge on Coombe Road near Norbiton Station after taking a wrong turn.
The bridge was not damaged and rail services are unaffected. There were no injuries and the incident will be fully investigated.
More top news
British actress Emily Blunt will follow in the footsteps of Julie Andrews when she plays magical nanny Mary Poppins in new sequel.
Muhiddin Mire cut the throat of a stranger at an east London tube station "in revenge for the fight against IS", a court heard.
Rory Geoghegan claimed the lack of support he received from the Met shows how frontline officers are being taken for granted.