Baggage reclaim, departures and facial recognition

Facial recognition scanners at border control Credit: ITV News/Simon Harris
Departures lounge Credit: ITV News/Simon Harris
Baggage reclaim hall Credit: ITV News/Simon Harris

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Heathrow terminal opening 'won't repeat past mistakes'

Heathrow bosses due to open a new £2.5 billion terminal in a few weeks say they are determined not to repeat the mistakes seen at Terminal 5 (T5) six years ago.