Gatwick Christmas Eve chaos a 'wake-up call'

The report from the Transport MP was critical of the scenes at the airport. Credit: PA

Scenes of chaos at Gatwick Airport last Christmas Eve should be viewed as a "wake-up call for airports across the UK" over how to tackle disruption, according to a report from MPs.

The problems on December 24th affected more than 11,000 travellers after flooding caused a power failure at the airport.

Passengers described a lack of clarity about who was in charge, inconsistent information about what was happening and confusion about what expenses passengers could claim back.


Gatwick Christmas chaos 'wake up call' for airport

MPs warn that chaotic scenes at Gatwick last Christmas should serve as a warning for other airports across the UK.