Gatwick Christmas Eve chaos a 'wake-up call'

The report from the Transport MP was critical of the scenes at the airport. Credit: PA

Scenes of chaos at Gatwick Airport last Christmas Eve should be viewed as a "wake-up call for airports across the UK" over how to tackle disruption, according to a report from MPs.

The problems on December 24th affected more than 11,000 travellers after flooding caused a power failure at the airport.

Passengers described a lack of clarity about who was in charge, inconsistent information about what was happening and confusion about what expenses passengers could claim back.

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Gatwick Christmas chaos 'wake up call' for airport

MPs warn that chaotic scenes at Gatwick last Christmas should serve as a warning for other airports across the UK.