Scenes of chaos at Gatwick Airport last Christmas Eve should be viewed as a "wake-up call for airports across the UK" over how to tackle disruption, according to a report from MPs.
The problems on December 24th affected more than 11,000 travellers after flooding caused a power failure at the airport.
Passengers described a lack of clarity about who was in charge, inconsistent information about what was happening and confusion about what expenses passengers could claim back.
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Maximum temperature on Thursday of 4C.
Tahira Ahmed, a mother-of-two, also suffered two broken arms in the 'brutal and ferocious attack' at the family home in May last year.
The closures are part of wider measures designed to revive the group's fortunes in the wake of a disastrous 2014.