Heathrow Express has relocated its senior managers to one of its station platforms. Directors will be based on the concourse beneath Heathrow airport's Terminal 5.
One criticism of senior management at many companies is they spend too much time in the 'ivory tower' of head office and not enough time listening to and talking to customers and frontline employees. Our new platform office addresses this. We got the idea for this from Stockholm's Arlanda Express, whose managers use it to engage with customers and frontline staff. It has proved a great success there so we're trying it here.
More top news
Most of the dogs were covered in scars and were found shut inside rooms in the private living quarters.
Lord Coe's comments in an exclusive interview with ITV News will dash the hopes of London Tories.
Members of Unite at 18 companies will walk out in February.