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  1. ITV Report

New data shows more than 50 trains are late everyday

An average of 57 trains are significantly late every day in Britain, according

to industry figures. Press Association analysis of Office of Rail and Road (ORR) data found that 5,250 trains were between 30 and 119 minutes late from July to September last year.

The Caledonian Sleeper - which runs overnight trains between London and Scotland - was the operator with the highest percentage (3.7%) of its services suffering from this level of disruption.

The second worst performance was by First Hull Trains (2.7%), followed by Virgin Trains East Coast (2.6%) and Grand Central (2%). Passengers using Govia Thameslink Railway (GTR) - which is responsible for Thameslink, Southern and Gatwick Express services - suffered from the largest year-on-year rise in the number of significantly late trains, up 73% to 816 over the three-month period.

The figures do not include trains that were at least two hours late. James MacColl, of the Campaign for Better Transport, urged train companies to make more effort to ensure passengers receive compensation when services are significantly delayed. He said:

"Late-running trains can be very frustrating, but far too few passengers understand when they're due compensation or how they should go about claiming it. With record numbers of people now relying on the railways - and technology like electronic tickets becoming more widespread - this needs to change."

– James MacColl, Campaign for Better Transport
First Great Western Train services Credit: ITV News

Mr MacColl called for operators to make sure passengers know their rights and to ensure everyone affected by major delays gets some of their money back automatically when possible.<

The Rail, Maritime and Transport union described the statistics as "shocking."

Services in the Meridian region with the most number of severe delays (in percentage and average number per day)

Great Western Railway - 0.47% = seven per day

South Western Trains - 0.3% = five per day