Regulator announces review into charges for services such as choosing seats, checking in at the airport and re-issuing boarding passes.Read the full story ›
Throughout the month, art lovers - and snoopers alike - have been taking the chance to visit peoples' homes transformed into galleries.
But it's not just two-up-two-downs starring in Brighton's biggest ever Open Houses art trail.
Andy Dickenson reports and speaks to Tasha McDonnell of the Dreamliner Arts Club, Judy Stevens of Artists Open Houses and Kate Jenkins from Kate's Pantry.
Claims that lame horses were drugged so they could be sold as healthy have been dismissed in court as 'absolute fantasy'Read the full story ›
It's a fault affecting almost four million homes - all with faulty tumble dryers at risk of bursting into flames. Now the consumer watchdog Which? has accused the company Whirlpool of multiple failings - and is calling on them to clean up their act. We have a series of reports and interviews.
A Which? undercover investigation has claimed multiple failings by Whirlpool in dealing with customers owning fire-risk tumble dryers.Read the full story ›
An undercover investigation by Which? claims that there have been 'multiple failings' by Whirlpool in dealing with customers who own fire-risk tumble dryers.
Following reports of almost four million fire-risk dryers in UK homes and some customers having to wait up to a year for their machine to be repaired, Which? made undercover calls to the Whirlpool call centre, surveyed more than 800 affected owners and heard in-depth experiences from 40 case studies.
Whirlpool: "The safety of our customers is our number one priority. We are committed to doing everything we can to ensure that the modification programme is being carried out in a safe and timely manner. The scale of this modification programme is considerable and we're continually looking into alternative options which will allow us to progress the programme at a faster pace. As a result we continue to recruit extra engineers and call centre staff to speed up the modification programme."
Full article shortly.
ITV Meridian spent the day trying to talk to the Southern Health NHS Foundation Trust's Chief Executive, Katrina Percy, about the CQC's damning report into some of its care of people under its protection.
No interview was granted, but Katrina Percy did issue a statement about the health watchdog's findings. ITV Meridian presenters Fred Dinenage and Stacey Poole spoke to reporter Richard Slee.
Families in a cul-de-sac in Sussex have been told they could face eviction - if they let their children play outside.
Council tenants living on the Forest Row street say they're being treated like criminals following the letter from Wealden District Council. The local authority says the road is not a safe place to play and the warning was in light of a number of complaints. This is what two local residents told us.
The water supplier Thames Water says it has finally found out why Oxford has such a big problem with 'fatbergs'.
When collating the results of a recent survey the firm found that around 80 percent of the city's restaurants were not using fat traps to stop oil and grease spilling into Oxford's sewers. Therefore, the fat collects in the sewer and drains below the city streets and creates the huge, solid deposits, otherwise known as fatbergs.
Earlier this year, a 20 tonne blockage was removed from one drain in the city centre. Kate Bunkall's report explains what happened. The interviewee is Alex Saunders from Thames Water.
New figures released by Thames Valley Police have revealed the first rise in overall crime for ten years.Read the full story ›