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Developer responds to residents' broadband complaints

In response to complaints from residents at the Kingsmere Estate in Bicester in Oxfordshire, about the lack of superfast broadband at their homes, a spokesperson for the developer Countryside Properties (Bicester) Ltd. issued a statement:

“We have completed the installation of all of the BT/Openreach ducting through the Kingsmere site based on a design agreed with them in 2010. It is then BT/Openreach’s decision as to whether they would run copper or fibre through the ducting.

We are aware that the Kingsmere Residents’ Association has been in direct discussion with BT/Openreach about how the provision of superfast broadband can be achieved at Kingsmere.

Unfortunately unlike with other utility suppliers we are only able to provide the ducting for BT/Openreach. It is then up to them what service they provide. We are however working with BT/Openreach and the developers and residents of Kingsmere to ensure that the situation is resolved as soon as possible to all parties satisfaction.”

– Countryside Properties (Bicester) Ltd.

Residents angry over unreliable broadband

Residents campaign for faster broadband at the Kingsmere Estate in Bicester

A group of people living on a new housing estate in Bicester in Oxfordshire say it is unacceptable that they do not have access to reliable broadband.

The campaigners say faster internet speeds were promised to them two years ago - but they are still waiting for improvements. The Kingsmere Residents' Association said members have made it clear they are very disappointed that Superfast Broadband is not available for most residents, through their representation at public forums.

The developers, meanwhile, say they area working with BT and the residents to ensure the situation is resolved as soon as possible. However, the homeowners are still unhappy, as resident Marcus Gilbert explains.


Victim of rogue trader felt 'scared and pressured'

Rogue traders often target the elderly and disabled

"Scared and pressured" is how one man said he felt after paying thousands of pounds to rogue traders who knocked on his door, and told him he needed unnecessary repair work to his home.

Over the last two years in Oxfordshire alone, unsuspecting victims shelled out more than three quarters of a million pounds to dodgy workmen.

Targeting the elderly and disabled, the criminals pretend to be repairing roofs or tending gardens - intimidating their victims into handing over money. for shoddy or non-existent work.

But now Police and Trading Standards are fighting back, with a scheme designed to create 'nominated neighbours' who can act as shields against the conmen. Cary Johnston reports:

'Day of action' against fraudsters

Victims of 'scam mail' are often the elderly or most vulnerable in our society - losing hundreds of pounds - even hundreds of thousands.

Trading Standards officers launched a 'day of action' to fight back against the swindlers. Andy Dickenson met one man who used his savings to 'try his luck' - and who says he can't believe he fell for the scam.

The Christmas present that could cause a tragedy

Radio controlled drones are the ultimate boy's toy and, despite costing anything from hundreds to thousands of pounds, shops are reporting huge sales this Christmas.

But a new report shows how disaster was narrowly avoided earlier this year when a drone flew within 20 feet of a passenger plane landing at Heathrow.

It's prompted fresh warnings of the dangers of using drones. But, as Emma Wilkinson reports many people say they're great fun - when used responsibly.


Fighting back against rogue traders

Millions of pounds are being paid out on doorsteps by unsuspecting residents, to rogue traders.

Targeting the elderly, they intimidate their victims into handing over money for shoddy or non-existent work.

Now, Trading Standards are fighting back, with a scheme designed to encourage people to watch out for their neighbours.

ITV Meridian spoke to Martin Woodley from Trading Standards.

Water companies told bills must come down

The amount you pay for your water is to be reduced - after the water regulator Ofwat ordered water companies to pay back millions to customers. The bad news is - you won't notice. Average bills are expected to fall by an average of five per cent by 2020. But, that doesn't take inflation into account! Juliette Fletcher has our report.

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