The operations chief of embattled airline Ryanair has resigned amid its flight cancellation crisis.Read the full story ›
Michael O'Leary asked pilots not to move to rival airlines, promising pay increases and improvements to contracts and career progression.Read the full story ›
The airline's demise comes with 110,000 customers overseas and affects 300,000 with future bookings.Read the full story ›
Monarch Airlines has ceased trading with immediate effect, meaning all flights from the UK have been cancelled and will not be rescheduled.Read the full story ›
There was disruption at airports today when a computer check-in system - for passengers crashed. Problems were reported at Heathrow, Gatwick and around the world - with delays at airline desks.
The IT glitch did not cause flight delays and the computer system was back in action this afternoon. However, the bad news continued, today, for troubled Ryanair. The firm which serves airports including Bournemouth and Gatwick has been told it could face legal action over its handling of thousands of flight cancellations.
The Civil Aviation Authority is to launch enforcement action against the airline for 'persistently misleading' passengers regarding their rights to compensation for the cancelled flights.
The airline announced yesterday it was cancelling thousands more flights in 2018 - on top of the 50 flights a day already scrapped for September, October and November. Chloe Keedy sent this report from Ryanair's UK base at Stansted Airport.
Ryanair has been ordered to sort out compensation for travellers hit by mass flight cancellations by 5pm Friday.Read the full story ›
This year's apple harvest looks to be one of the worst on record - and orchard owners in Kent and Sussex say they're struggling.Read the full story ›
Southern Water faces further backlash after being named the worst performing water company in England and Wales for the fifth year in a row.
The Consumer Council for Water says Southern Water “has a lot more work to do” in order to improve customer satisfaction. Annual figures published by the water watchdog said although Southern Water responded positively to criticism in the past, the pressure to improve performance remains.
The latest figures show that Southern Water reduced written customer complaints by almost 45% in 2016/17. But it was also reported that there was a 54% increase in 'unwanted contacts', where its customers had to pick up the phone in order to resolve an issue.
A Sussex charity which helps disabled people live life to the full has won a Queen's Award for Voluntary Service. The organisers of 'Possability People'were given their award by the Lord-Lieutenant of East Sussex at the Amex Stadium in Brighton. The honour recognises outstanding work done in our local communities.
Geraldine Desmoulins, the Chief Officer of Possability People; and Jon Hastie the organisation's Chair of Trustees.
Millions of homeowners put their lives at risk by leaving gas safety on the back burner.
As Gas Safety Week approaches, new research by British Gas has revealed one in four British homeowners could be putting their lives at risk because they neglect to carry out a safety check on their appliances.
All gas appliances need to be safety checked by a Gas Safe registered engineer annually to pick up a range of problems including faulty boilers. This check is vital in helping to prevent gas leaks, explosions and carbon monoxide poisoning which can be fatal.