Delayed ambulances and not answering 999 calls quick enough - just two of the reasons a scandal-hit ambulance trust has been put into special measures.
A damning report into the South East Coast Ambulance Service (Secamb) - which covers Sussex, Surrey and North-East Hampshire - also found other serious concerns, including:
- Response times not meeting national targets.
- Patients giving up on calls for help, especially on weekends.
- Not enough staff, impacting on performance and fatigue.
- A culture of harassment and bullying of staff.
So what now for the troubled trust?
Andy Dickenson speaks to Ben Williams, Geraint Davies, acting chief executive of Secamb, Alan Thorne of the Care Quality Commission, David Liley of Healthwatch, and Nigel Sweet from Unison.
Trade suffers as roads closed at Sussex village of Three OaksRead the full story ›
University Hospital Southampton NHS Foundation Trust will receive £10 million on being named a ‘digital centre of excellence.’
The trust is one of twelve across the country that has been given the title by the Department of Health.
The £10 million will be spread over a period of four years to pioneer innovations in information management and technology.
A community theatre in Brighton has launched a last-ditch plea for funding to save it from closure.
Actors are currently rehearsing a performance of Sweeney Todd at the venue 88 London Road - which needs to raise £5,000 to stay open.
A number of rare cars, motorcycles, watches and cameras, once owned by a businessman from Poole, will go up for auction on Monday. The proceeds are set to transform the lives of countless cancer patients.
Robert White died of cancer last year at the age of 62. The money raised from his lifetime collection will build new state-of-the-art facilities at Poole Hospital and the Dorset County Hospital in Dorchester.
And it's all thanks to the help of the famous American chat show host, Jay Leno. Richard Slee explains.
Police, investigating fraud offences at banks in Bournemouth, have issued CCTV images of a woman they want to talk to.
On the afternoon of Thursday 16 June 2016 a woman entered Natwest Bank in The Square in the town and cashed fraudulent cheques.
Enquiries revealed that the same woman had tried to bank a cheque at the Natwest branch in Poole Road in Westbourne but was unsuccessful when challenged by a member of staff.
The cheques belonged to a funeral director based in Kent who has had fraudulent cheques for his company cashed in London, Bournemouth and Brighton.
Police Constable Martin Brown, of Dorset Police, said: “ “I would urge anyone who recognises this woman to please contact Dorset Police urgently.”
If you used a cash machine today you may have been making history as the first of millions of new five pound notes went into circulation. They're smaller and made of a type of plastic to make them more durable.
The new notes are made by the De La Rue company based in Basingstoke. But it's meant some ticket machines and self-service checkouts have had to be reconfigured. Wesley Smith has been getting reaction.
The plastic notes, which can survive a washing machine spin, are out today - but some people may have to wait a week to see one.Read the full story ›
A local lottery with a guaranteed £250 weekly prize has been launched by Portsmouth City Council.
A third party will operate the 'Pompey Lottery'. Tickets are £1, with 60% percent of the proceeds going to local charities and good causes.
Organisations are being encouraged to bid for the funding.
Are you on a so-called 'suckers list'? Thousands of people are and it cost one Hampshire pensioner her savings of £35,000.
A suckers list is a database of vulnerable people who fraudsters believe are likely to fall for scams.
91-year-old Yvonne Richards from Waterlooville ended up on one after buying a £20 blender advertised in a magazine. A new report is calling for tougher laws to prevent scams. Kerry Swain has more.