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Maidstone couple celebrate Euromillions win

A couple from Maidstone who used to joke about winning the lottery have had their dreams come true after scooping one million pounds on the Euromillions draw.

Wayne and Desiree Home celebrate their win with champagne Credit: ITV Meridian
Wayne and Desiree Home receive their Euromillions cheque Credit: ITV Meridian

Wayne Home decided not to tell his wife Desiree about the win until he was absolutely sure they'd won the money. The couple have suffered serious illness, both of them being made redundant and having to sell their family home.

Snatch thief escapes with £8,000 Rolex on his wrist

A £1,000 reward is being offered to help catch a snatch thief who tried on the most expensive watch in a jewellers, before running away with it on his wrist.

The brazen thief, wearing sunglasses, asked to try on the rolex - with an £8,000 price tag. But seconds later he was gone. The robbery happened at David Mellor Jewellers at the Swan Centre in Eastleigh. Sarah Cooper speaks to one of the shop workers, Milly Blake, and James Mellor, managing director in training, in her report.

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Man tries on most expensive watch and then runs away

Shocked staff at a jewellers in Eastleigh have been speaking of the moment a man, they thought was a genuine customer, turned and ran - with the shop's most expensive watch around his wrist.

A watch catches the man's eye Credit: David Mellor Jewellers

The brazen thief, wearing sunglasses, asked to try on the rolex - with an £8,000 price tag. But seconds later he was gone.

He tries the watch out for size Credit: David Mellor Jewellers

The robbery happened at David Mellor Jewellers at the Swan Centre in Eastleigh.

The man runs with the watch on his wrist Credit: David Mellor Jewellers

The shop is now offering a reward for anyone who can help catch the culprit.

A narrow escape Credit: David Mellor Jewellers

VIDEO: Left in the dark? Power cut compensation to improve

'More could have been done' - that is the verdict after thousands of people suffered a miserable Christmas last year - when devastating storms left homes without power across huge areas of the south east.

Energy companies accused of failing their customers have been ordered to pay out more than £3 million pounds and double their compensation payments to customers after an inquiry into how they handled the storms.

Ofgem, the energy watchdog, found that companies like SSE and UK Power Networks could and should have worked faster to get customers reconnected - and keep them better informed.

Sarah Saunders spoke to Yalding resident Erica Olivares and Mark Mathieson from SSE power distribution.

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Ofgem storm probe: 'Companies could have done more'

Ofgem has said "companies could have done more" to help customers during last year's winter storms, when power cuts affected nearly a million homes.

Chertsey in Surrey was one of the areas hit by floods last Christmas. Credit: Steve Parsons/PA Wire

Ofgem's Maxine Frerk said:

A power cut at Christmas time is the last thing anyone needs.

While we recognise the hard work of the companies and their staff who were out working to reconnect customers during the severe weather, the companies could have done more to plan for the weather and keep customers informed.

– Maxine Frerk, Ofgem's senior partner for distribution

The energy regulator is to more than double the minimum compensation payment for households that suffer power losses due to severe weather.

Ofgem said the planned changes should "strengthen the incentives for companies to act quickly" and reconnect customers as soon as possible.

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Companies pay £3.3m extra in storm compensation

Energy regulator Ofgem has agreed an additional £3.3 million from companies SSE and UK Power Networks after an investigation into how they dealt with last year's winter storms.

The money will go to organisations that played a key role in helping vulnerable customers who suffered power loss.

The new payments come after an investigation into how the companies handled the storms. Credit: PA

The firms have already paid out £4.7 million and committed to improvements.

Severe weather over Christmas 2013 saw power cuts affect nearly a million homes and Ofgem has today put the industry on notice that any repeat of last year's performance issues will trigger further action.

Scottish and Southern Energy's payout totals £2.3 million to the British Red Cross, Age UK, National Energy Action, Macmillan Cancer Support, and to a new community fund.

Distributor UK Power Network totals paid £1 million to the British Red Cross, the Royal Association for Deaf People, Carer's Trust and Citizens Advice.

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SSE and UKPN pay out for handling of winter storms

Energy provider Scottish and Southern Energy and distributor UK Power Network have agreed to pay out a total £8 million over their handling of last year's winter storms.

An additional £3.3 million has been secured by regulator Ofgem after the £4.7 million already paid out to customers over "exceptional" storms last Christmas in the south of England.

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Govt to detail pensions overhaul with tax reforms

The government will publish new rules for the pensions industry giving retirees greater access to their savings and free financial advice, fleshing out reforms announced earlier this year that shook the share value of British insurers.

Chancellor of the Exchequer George Osborne. Credit: PA

Chancellor George Osborne caught Britain's pensions industry by surprise in March when he scrapped a rule forcing people to buy an annuity, a financial product which converts a retiree's pension pot into a guaranteed retirement income.

"It's right to support hard working people that have taken the long-term decision to save for their future and I'm pleased that the responses we had to our proposals on making pensions more flexible have been overwhelmingly positive," Mr Osborne said.

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