Live updates

Businesswoman conned twice by same fraudster

A businesswoman from Kent has revealed how she was scammed out of more than £20,000 - shattering her plans to get married next year.

As part of her job she advises clients against internet fraud; but says she was taken in by convincing emails and phone security checks.

She wants to warn other bank customers just how easy it is to be duped.

This report from Iain McBride.

For advice on fraud prevention click this link.

'Superman' inspired gym for disabled children turns to crowdfunding

Christopher Reeve was known to a generation as 'Superman' - starring in four films before a tragic riding accident left him paralysed in 1995.

But he went on with his wife to pioneer new treatments for serious spinal injuries - treatments now being used by a Paralympic athlete, among others, in Sussex.

The Neurokinex gym in Crawley is the first of its kind outside America and is now turning to crowdfunding to expand its work to help toddlers.

Andy Dickenson reports and speaks to David Smith, Jenny Suggit and Jamie Fielding.

Advertisement

An end to Monarch's 50 year history

Monarch is the biggest UK airline ever to go into administration bringing to an end a 50 year history.

It began in 1967 when the growth of package holidays to the Spanish Costa's saw the company take off.

As Chloe Keedy reports.

Chloe spoke to Andrew Angus, Economics lecturer.

EasyJet reaches out to Monarch employees

Credit: PA

EasyJet has reached out to Monarch employees, encouraging them to apply for jobs at the rival airline following the collapse of Monarch Airlines.

As part of the airline's latest and largest ever recruitment, there are still opportunities for 100 cabin crew in Luton, 400 in Gatwick as well as a number of direct entry Captains.

A number of roles are also being advertised at easyJet’s London Luton Airport headquarters.

Credit: PA

Many of us know people who worked for Monarch and so we are really pleased, as our recruitment drive is still open, to be able to offer opportunities to those affected."

"We will be holding recruitment days for Monarch Cabin Crew both in Luton and Gatwick this week with 500 positions still available. We know the Monarch crew will be a great addition to the easyJet team and look forward to meeting many of them this week."

– Tina Milton, Head of Cabin Services for easyJet

Chris Grayling: 'biggest repatriation operation'

  • Travellers are urged to visit the airline's website monarch.caa.co.uk at least 48 hours before returning home to confirm your new flight details

The effort to return 110,000 passengers to the UK will be the country's "biggest peacetime repatriation operation", the Transport Secretary Chris Grayling has said.

It comes after Monarch Airlines has ceased trading with immediate effect, meaning all flights and holidays have been cancelled and will not be rescheduled.

Transport Secretary Chris Grayling

The Civil Aviation Authority (CAA) will charter more than 30 planes to bring those whose flights have been cancelled home within the next fortnight, after the airline failed to renew a crucial licence.

£70m
Monarch's profit in 2015
£60m
Monarch's loss in 2017
£100m
Monarch's projected loss in 2018

Foreign Office staff will be at affected airports to assist vulnerable British travellers with specific needs.

Holidaymakers abroad do not need to cut short their stays to return home and will incur no extra costs over the changes.

We know that Monarch’s decision to stop trading will be very distressing for all of its customers and employees."

“This is the biggest UK airline ever to cease trading, so the Government has asked the CAA to support Monarch customers currently abroad to get back to the UK at the end of their holiday at no extra cost to them."

“We are putting together, at very short notice and for a period of two weeks, what is effectively one of the UK’s largest airlines to manage this task. The scale and challenge of this operation means that some disruption is inevitable. We ask customers to bear with us as we work around the clock to bring everyone home."

“We urge people affected by the company’s collapse to check our dedicated website monarch.caa.co.uk for advice and information on flights back to the UK. It also gives information to those passengers that have future bookings with Monarch but are yet to leave the UK.”

– Andrew Haines, Chief Executive of the CAA

Engaged couple stranded as Monarch flight cancelled

A couple, due to get married at the weekend, have been stranded at Gatwick Airport after their flight was cancelled 10 minutes before they were due to board the plane.

Many passengers are angry they were not given more notice this was going to happen.

Alan Jee and his fiancé were due to fly this morning.

Alan and his fiancé are due to get married at the weekend

The airline has gone into administration and is attempting to return 110,000 passengers to the UK.

It will be the country's biggest peacetime repatriation operation.

300,000
future Monarch Airline bookings have been cancelled

This morning the first flight back to the Sussex site landed with 165 people from Ibiza.

Advertisement

GTR honours rail tickets of Monarch passengers

Credit: ITV Meridian

Govia Thameslink Railway (GTR) has said its three train companies that serve airports will all honour the rail tickets of Monarch passengers returning to the UK early or late after the airline went into administration this morning.

This applies to passengers with advanced pre-dated rail tickets returning from Luton (with Thameslink) and Gatwick (with Gatwick Express, Southern and Thameslink).

Credit: Dave Thompson/PA Wire/PA Images

People stranded by the Monarch problems have enough to worry about and this is something we can do to ease the last leg of their journey.”

– Nick Brown, GTR Chief Operating Officer

410,000 customers affected by Monarch collapse

  • Watch our Transport Correspondent Mike Pearse's full report below

Around 410,000 customers are affected by Monarch going into administration, including 110,000 currently abroad, the CAA says.

Gatwick Airport has advised Monarch passengers not to travel to the airport if they are due to depart from with Monarch Airlines today or in the future.

Credit: Dave Thompson/PA Wire/PA Images

The advice for customers already abroad, due to return to the UK on or before 15th October 2017, is that arrangements are being made for them to return home to the UK on a new flight, at the end of your holiday. These new flights will be at no extra cost.

The airport says its an unprecedented situation and because there are up to 110,000 passengers abroad, the UK Government has asked the CAA to coordinate flights back to the UK for all Monarch customers currently overseas.

The following companies have ceased trading:

  • Monarch Holidays Ltd (ATOL Number 2275)
  • First Aviation Ltd (ATOL Number 4888) previously trading as Monarch
  • AirlinesAvro Ltd (ATOL Number 1939)
  • Somewhere2stay Ltd

Our reporter Chloe Keedy has been with the Civil Aviation Authority this afternoon to find out what it's doing to ensure passengers make it home and what their rights are.

Deirdre Hutton, Chair of the CAA

Gatwick tells Monarch customers not to turn up at Airport

Credit: ITV NEWS LIBRARY

Gatwick Airports has advised Monarch passengers if they are due to depart from a UK airport with Monarch Airlines today or in the future to not travel to the airport as your flight will not be operating.

The advice for customers already abroad due to return to the UK on or before 15th October 2017 is that arrangements are being made for them to return home to the UK on a new flight, at the end of your holiday. These new flights will be at no extra cost.

The airport says its an unprecedented situation and because there are up to 110,000 passengers abroad, the UK Government has asked the CAA to coordinate flights back to the UK for all Monarch customers currently overseas.

The following companies have ceased trading:

Monarch Holidays Ltd (ATOL Number 2275)

First Aviation Ltd (ATOL Number 4888) previously trading as Monarch

AirlinesAvro Ltd (ATOL Number 1939)

Somewhere2stay Ltd

Load more updates