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GTR honours rail tickets of Monarch passengers

Credit: ITV Meridian

Govia Thameslink Railway (GTR) has said its three train companies that serve airports will all honour the rail tickets of Monarch passengers returning to the UK early or late after the airline went into administration this morning.

This applies to passengers with advanced pre-dated rail tickets returning from Luton (with Thameslink) and Gatwick (with Gatwick Express, Southern and Thameslink).

Credit: Dave Thompson/PA Wire/PA Images

People stranded by the Monarch problems have enough to worry about and this is something we can do to ease the last leg of their journey.”

– Nick Brown, GTR Chief Operating Officer

410,000 customers affected by Monarch collapse

  • Watch our Transport Correspondent Mike Pearse's full report below

Around 410,000 customers are affected by Monarch going into administration, including 110,000 currently abroad, the CAA says.

Gatwick Airport has advised Monarch passengers not to travel to the airport if they are due to depart from with Monarch Airlines today or in the future.

Credit: Dave Thompson/PA Wire/PA Images

The advice for customers already abroad, due to return to the UK on or before 15th October 2017, is that arrangements are being made for them to return home to the UK on a new flight, at the end of your holiday. These new flights will be at no extra cost.

The airport says its an unprecedented situation and because there are up to 110,000 passengers abroad, the UK Government has asked the CAA to coordinate flights back to the UK for all Monarch customers currently overseas.

The following companies have ceased trading:

  • Monarch Holidays Ltd (ATOL Number 2275)
  • First Aviation Ltd (ATOL Number 4888) previously trading as Monarch
  • AirlinesAvro Ltd (ATOL Number 1939)
  • Somewhere2stay Ltd

Our reporter Chloe Keedy has been with the Civil Aviation Authority this afternoon to find out what it's doing to ensure passengers make it home and what their rights are.

Deirdre Hutton, Chair of the CAA

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Gatwick tells Monarch customers not to turn up at Airport

Credit: ITV NEWS LIBRARY

Gatwick Airports has advised Monarch passengers if they are due to depart from a UK airport with Monarch Airlines today or in the future to not travel to the airport as your flight will not be operating.

The advice for customers already abroad due to return to the UK on or before 15th October 2017 is that arrangements are being made for them to return home to the UK on a new flight, at the end of your holiday. These new flights will be at no extra cost.

The airport says its an unprecedented situation and because there are up to 110,000 passengers abroad, the UK Government has asked the CAA to coordinate flights back to the UK for all Monarch customers currently overseas.

The following companies have ceased trading:

Monarch Holidays Ltd (ATOL Number 2275)

First Aviation Ltd (ATOL Number 4888) previously trading as Monarch

AirlinesAvro Ltd (ATOL Number 1939)

Somewhere2stay Ltd

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