VIDEO: Commuters have been complaining about overcrowding again. A multi-million pound scheme has been far from successful. Our Transport Correspondent Mike Pearse talked to Dan Panes from First South Western.
The first full week everyone is back at work after the summer break started with a Monday of misery for thousands of Thames Valley commuters.
Trains faced massive overcrowding in part due to flooding in the west of the country. This led to delays and some cancellations.
This was the scene on the 08.08 from Reading to Paddington. For passengers the overcrowding crisis is meant to be getting better as £29 million of extra carriages are in service.
48 extra means every train now has one more carriage providing an additional 4,500 rush hour seats.